GDPR Privacy Statement

ValueLabs respects the privacy of every individual whose personal information we handle in the course of our business operations. In this Privacy Notice, “ValueLabs” means ValueLabs or any of its subsidiaries, parent company, or related companies under common ownership. This Privacy Notice has been prepared to comply with applicable legislation, including the EU General Data Protection Regulation and the UK General Data Protection Regulation as amended or supplemented (the “Data Protection Laws”).

Introduction

This Privacy Notice describes:

• What information ValueLabs collects about you,
• Why do we need to collect that information,
• How we collect that information,
• What do we do with that information,
• With whom, and how do we share any such information, and
• How we handle the content you place in our products and services.

It also explains the choices available to you regarding our use of your personal information and how you can exercise your rights under the Data Protection Laws such as your right of access and right to update your information. From time to time, we may update this notice to keep it up to date with changing privacy and data protection laws. We recommend that you revisit our privacy notice from time to time to ensure you are happy with any changes. Should any amendments impact how we process your data we will take reasonable steps to inform you. In some cases, this information may be made available to you through your employer, who may be the company that utilizes our services or provides services to us. We collect and use this personal information to provide services to you or receive services, if you decide not to provide the personal data we ask for, it may delay or prevent us from providing/receiving those services.

Scope of This Privacy Notice

This Privacy Notice applies to the information that we obtain through your use of our services as defined below or when you otherwise interact with ValueLabs. “Services” include:

• use of our website;
• use of our SaaS/PaaS or other products;
• use of any of our other products and/or services either for your benefit or where you are working on behalf of your employer;
• use of any of our supplier support services either for your benefit or where you are working on behalf of your employer; and
• use of your services by ValueLabs.

For the purposes of this notice “Services” do NOT include:

• ValueLabs products or services for which a separate privacy notice is provided (if any).
• Third-party products or services that are integrated, or you may choose to integrate with ValueLabs products or services, such as third-party add-ons, plugins, any separate software, or other services whatsoever. You should always review the notices and or policies of third-party products and services to make sure you are comfortable with how they collect and use your information.
• Unless otherwise stated, our SaaS, PaaS Products, and our other products and services are treated the same for this Privacy Notice.

Our Data Protection Officer

Our Data Protection Officer can be contacted by email at dataprivacy@valuelabs.com

How We Collect and Process Your Personal Information

We collect and process different types of Personal Data depending on how you interact with ValueLabs. In some cases, we will process information as a service provider to you or if you are a service provider to us. Sometimes, we may also process your data when we are a service provider to your employer and in some cases as your direct employer. We have segregated this section, so you only need to review the information that is relevant to the way that you interact with us.

When You Use Our Services

We collect information about you as you subscribe to our Services, modify your profile, make purchases through, use, access, or interact with our Services. Information we collect includes your name, job title, email address, telephone number, and preferences information such as notification and marketing preferences. We will use the information that we collect about you to:

• provide our products and services to you;
• create and maintain your account;
• allow you to log in to our website; and
• contact you about your account and the products and Services that we provide.

When We Use Your Services

We collect information about you as you become a service provider to us and through ongoing monitoring of the services that you provide.  Information we collect includes your company details, bank details, insurance details, certifications and qualifications, financial information, employee records, email addresses, and telephone numbers. We will use the information that we collect about you to:

• provide our clients with the assurance of the services you provide;
• create and maintain your account;
• pay your invoices;
• contact you about your account and the products and services that you provide.

When You Apply for A Job Through Our Website

If you apply for a job with ValueLabs through our we will collect the information about you that you choose to give us through the recruitment process including your name, job title, email address, telephone number, and recruitment information (including copies of right to work documentation, references and other information included in a CV or cover letter or as part of the application process). We may also collect data about you from any employment agencies or background check providers, that we use to support us during the recruitment process. We will use the information that we collect about you to:

• Assess your suitability for the role applied for;
• Carry out required checks to ensure your eligibility;
• Enter into an employment or other contract with you, fulfill our obligations, and assert our rights thereunder.

When You Contact Us

If you contact us by telephone, email, post, through social media, or using another function offered from time to time by our website, e.g., live chat or inputting information to an inquiry form on our website, we will collect any information about you that you choose to give us. We will use this information to:

• Review, investigate, and respond to any comment or question that you may raise;
• Carry out our obligations; and
• Enforce our rights under any contract we have with our suppliers and customers.

Information We Collect Automatically from You

When you visit our website, we automatically collect information such as your Internet Protocol (IP) address, software configuration, aggregate use information, geographical location data, operating system, and your permission for us to place non-essential cookies on your device. We will not usually be able to individually identify you from this information. Cookies are small files sent from us to your computer. You can find out more about our use of cookies in our Cookie Notice.

Information We Receive from Other Sources, Including Your Employer

We may collect information about you from your employer or other service providers or clients in your capacity as an employee or representative of your employer. We will collect this information as you interact with our Services and or make purchases through, use, access, or interact with the Services on behalf of your employer. Information we collect may include your name, job title, email address, telephone number, and Preference information such as notification and marketing preferences. We will use the information that we collect about you to:

• Provide our products and Services to you and/or your employer;
• Create and maintain your account or that of your employer;
• Manage the business relationship between us, our clients, and you and/or your employer;
• Contact you about your account and the products and Services that we provide to you and/or your employer;
• Carry out our obligations and enforce our rights arising from any contracts we have entered with you and/or the organization you represent; and
• Comply with legal and regulatory requirements (including responding to court orders and preventing crime or the commission of a crime).

We collect Information under the direction of our corporate clients and often have no direct relationship with the individuals whose personal data we process. If you are an employee of one of our customers and would no longer like us to process your information, you will need to raise this request with your employer, as ValueLabs will not be able to action any request from you directly. If you are providing information (including Personal Information) about someone else, you must have the authority to act for them and to agree to the collection and use of their Personal Information as described in this Privacy Notice.

Our Legal Basis for Using Your Personal Information

If you create an account on our website, use the services provided by us, or provide us with your services, our legal basis for processing your personal information is that it is necessary for the performance of our obligations under our agreement with you and/or the organization you represent. Using our website(s) indicates your acceptance of this notice. In all other circumstances, including where you contact us, our legal basis for processing personal information is that it is necessary for our legitimate interests in conducting our business and meeting the requirements of our current and prospective customers.

How We May Share Your Personal Information

We may disclose the personal information we hold about you to:

• Our group companies and affiliates.
• Banks and other financial institutions.
• The clients we use your services for.
• To facilitate payment to service providers.
• Your employer or the corporate entity that you represent, solely to provide the Services to you and/or your employer where we have a contract with your employer or the company you represent.
• Third-party companies in the event that we are involved in a corporate transaction such as an actual or potential merger, joint venture, consolidation, or sale.
• Our professional advisors such as lawyers, accountants, auditors, financial and other professionals.
• Our service providers as processors on our behalf, including IT hosting companies: We may engage other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, analyzing data, providing marketing assistance, and providing customer services. They have access to personal information needed to perform their functions but may not use it for any other purposes. Further, they must process the personal information per this Privacy Notice and as permitted by applicable Data Protection Laws.
• For the protection of ValueLabs and others: We release account and other personal information when we believe release is appropriate to comply with the law, enforce or apply our agreements with our customers or suppliers; or protect the rights, property, or safety of our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. However, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for purposes that are contrary to the commitments made in this Privacy Notice.
• Regulatory authorities as required by any such authority, including tax authorities.
• We may, from time to time, expand, reduce, or sell the parts of the ValueLabs business and this may involve the transfer of divisions or the whole business to new owners. If this happens, your data will, where relevant, be transferred to the new owner or controlling party, under the terms of this Privacy Notice.
• Law enforcement agencies, courts, and other relevant tribunals.

How Secure Is Your Information?

• We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input.
• We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personally identifiable information.
• It is important for you to protect against unauthorized access to your password(s) and to your computer. Be sure to sign off when you finish using shared electronic equipment.
• The transmission of information via the Internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to or from our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorized access.

International Transfers of Personal Information

We process your personal information using data centers located inside the European Union and, in some cases, using data centers located outside the European Union. Where we transfer personal information to our group companies or other third parties outside of the European Economic Area or the United Kingdom (UK), we will ensure that those transfers take place under the applicable data protection laws designed to ensure the privacy of your data, including by entering into data transfer agreements with recipients. If you would like more information about how your personal information may be transferred, please contact us at

Retention Of Personal Information

The period for which we will retain personal information will vary depending on the purposes for which it was collected, as well as the requirements of any applicable law or regulation:

• If you have signed up for an account on our website, we will store your personal information and the information in your account for as long as is necessary to provide the account and/or the services, for the period for which you, your employer or we could bring legal proceedings concerning the running of your account.
• If you order a product or service through our website, we will store your personal information and information about your order for as long as is necessary to comply with our contractual obligations and applicable tax legislation, and for the period for which you, your employer or we could bring legal proceedings concerning your order.
• If you provide services to us, we will store your information and the information in your account for as long as is necessary to manage the account and/or the services, for the period for which you or we could bring legal proceedings concerning the running of your account.

In all cases, we seek to remove personal information that we no longer need under the terms of this Privacy Notice or to meet our business needs.

Your Rights

You may have certain rights concerning the personal information we collect about you. These may include the right to request access to your personal information, to request that it is erased, that its processing is restricted, or that any inaccurate personal information is rectified. You may also have the right to object to the processing of your personal information, or in some circumstances to obtain a copy of the personal information in machine-readable format. Not all these rights will be applicable in every case; for example, where we are obliged to maintain records to meet a legal or regulatory requirement, we would be unable to delete your information. Email dataprivacy@valuelabs.com  and we will respond to your request to change, correct, or delete your information within a reasonable time frame and notify you of the action we have taken. You also have the right to complain about the use of your personal information to the local supervisory authority, which in the UK is the Information Commissioner’s Office. You can contact them by calling 0303 123 1113, going online to www.ico.org.uk/concerns or you can write to them at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire, SK9 5AF. Before you take your complaint to the relevant Supervisory Authority, we would welcome the opportunity to resolve any issues with you directly. Please direct any complaints that you must dataprivacy@valuelabs.com

To Unsubscribe from Marketing Communications

You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located at the bottom of our e-mails, or by sending us an email at dataprivacy@valuelabs.com

Links to Third Party Websites

Our website may contain links to other third-party websites. These are not covered by this Privacy Notice. If you access other third-party websites using the links provided, you do so at your own risk and should take the same precautions as you would when choosing to visit any other website. The operators of these third-party websites may collect and use your information following their privacy policies, which may differ from ours. Please check the relevant policies or notices before you submit any personal information to any other third-party websites.

Changes to This Privacy Notice

This Privacy Notice will be reviewed from time to time to take account of changes to our operations or practices and, further, to make sure it appropriately reflects any changes in law, technology, and the business environment. Any personal information held will be governed by our current Privacy Notice.

Manage Your Data

We collect information to better serve our customers and potential customers. We use data to personalize offers and services and make our products work for you.

We use data to:

• Find potential job opportunities
• Personalize offers and services
• Verify your identity to protect you from fraud
• Comply with state and federal regulations

View our Privacy Policy to learn more.

Contact Us

If you have any further questions regarding the data that ValueLabs collects, or how we use it, then please feel free to contact us by email at: dataprivacy@valuelabs.com