Cloud - ValueLabs

End-to-End Case Study

Geo location

Global

Platform

Web, Mobile

Engagement

13 Years

Service

Cloud

Challenges

The client wanted to migrate their on-premises software to the cloud and relaunch its flagship product as a cloud implementation. It would enable them to pivot from a software license model to a subscription-based SaaS model. Their aim was to create a win-win situation both for the company and for its customers.

Restricted access

Dedicated hardware

Difficult to upgrade

Product variation redundancy

The client wanted to provide cloud solutions for their customers rather than on-premises solutions
On-premises solutions had limitations with respect to accessing the data from anywhere
On-premises solutions had complexity in deployment and maintenance of the on-premises systems by the client’s customers
The client faced trouble maintaining multiple versions of the product as some end clients would not want to upgrade as frequently as others.

Our Solution

To build the cloud IT solutions, we developed a comprehensive cloud migration strategy. We began by moving the underlying databases onto the AWS cloud. We redeveloped the service layer as microservices and built a portfolio of front-end applications to replicate the different modules available with the on-premises version. Finally, we created a subscription model for cloud services.

Solution Impact

Created a flagship product

Enabled with anytime, anywhere access, delivering greater value to customers.

Implemented a subscription model

For the cloud transformation services that enabled the client to transition from a licensing model.

Reduced ownership cost

For the end customers, making the product a more attractive proposition.

Our Approach

A migration to the cloud – and a continuously updated SaaS model with anytime, anywhere access – was a straightforward solution to the client’s challenges. Getting there required us to facilitate a swift ramp-up in development and testing capacity, introduce a slew of new cloud skills and technologies, and implement an organizational model allowing teams worldwide to collaborate on the development effort.

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A rapid ramp-up in development capacity

To help the client transition from an on-premises solution to a cloud-based product, we swiftly ramped up our resources, creating two scrum teams in Hyderabad to work hand-in-glove with the client’s scrum teams in Canada. It enabled us to get up to speed quickly and begin development almost immediately.

We settled on an organizational structure in which two ValueLabs scrum teams worked together with two client scrum teams to build the solution. Our teams featured a blend of expertise and a mix of services. These included Development, QA, Business Analysis, and DevOps. Our agile scrum methodology ensured there was constant communication between teams.

Shifting on-premises software to cloud business solutions

With our scrums collaborating closely with the client’s teams, we moved the underlying databases onto the AWS cloud, using Salesforce to manage identity and access in a multi-tenant architecture. We redeveloped the service layer as microservices and built a portfolio of front-end applications to replicate the different modules available with the on-premises version.

Our solution ensured that deployments were controlled more by the client than the end customer, as all the backend components were in the AWS Cloud. The latter only controlled the desktop client installation. This process required significant cooperation and demonstrated our ability to work side-by-side with the client’s in-house teams.

Shifting on-premises software to cloud business solutions

From a license-based model to a subscription model

The final step in developing the cloud IT solution was to create a subscription model. Our solution replaced the licensing model used for the on-premises version of our client’s product and was fundamental to the project’s success.

As the client’s ultimate aim was to adopt a SaaS business model, we needed to create the technology capable of facilitating the change. Doing so would allow the client to move away from supporting costly legacy software and provide customers instant access to upgrades and updates.

Once our new subscription model was in place, the product’s cloud business transformation was complete, and the client could begin to focus on developing the application.

Business Impact

Today, our client has over 1,000 live customers on the cloud version of its flagship product and is adding new customers daily. Customers enjoy a much-reduced total cost of ownership, immediate access to new functionality, and the ability to configure the front-end applications to their needs. Our client, meanwhile, can focus on developing the SaaS application.